theLucentVale
Privacy + SMS

Privacy Policy

Effective Date: 2026-05-10

theLucentVale respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we handle SMS communications for our education and product development work.

Information We Collect

  • Contact information such as name, email address, and phone number.
  • Organization or role information when you ask about our products or request a demo.
  • Information you provide in support requests, pilot feedback, or product inquiries.
  • SMS opt-in status, communication preferences, and message history related to our services.

How We Use Information

  • To respond to inquiries and provide product information.
  • To support pilots, demos, and controlled testing of our AI systems.
  • To improve our products, including the AI Receptionist, AI Visual Workflow, and AI Classroom Interaction System.
  • To send SMS messages only when you have given consent or otherwise requested text-based communication.

SMS Messaging

Our SMS program is primarily used for the AI Receptionist project during testing and development, and for related service or pilot communications.

  • Messages may include scheduling, follow-up, support, pilot coordination, and product-testing updates.
  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for assistance.

Contact

If you have privacy questions, contact us at [email protected].

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